Dept. of Commerce and Consumer Affairs

Hawaiʻi Department of Commerce and Consumer Affairs (DCCA)


General Services

DCCA is made up of 12 divisions and offices.  The major services of these divisions and offices are:

  • the registration of businesses, securities and franchises;
  • the chartering or licensing of financial institutions, escrow depositories, money transmitters, professionals, insurance agents and companies, security dealers, brokers and investment advisers;
  • the regulation of cable franchises;
  • the examination of financial institutions, insurance companies; security dealers and investment advisers for health and soundness;
  • the handling of complaints against those entities that DCCA regulates;
  • protecting and advancing the interests of consumers of regulated utility and transportation services;
  • providing consumer education through brochures, videos and live presentations.

A quick summary can be found in DCCA’s Directory of Services Brochure.

In addition to the above, the department has published a brochure on information regarding the renting of residential property.   See the brochure that is current as of April 2016 by clicking on this link..